General Provisions.
All sales made on this website are subject to acceptance of these Terms and Conditions of Sale.
They govern the entire contractual relationship between you and us.
We reserve the right to modify these Terms and Conditions of Sale at any time.
Updated versions will be posted on the website immediately.
We work with an order processing company that operates worldwide.
Shipping times depend on your location and can be estimated as follows: 3 to 8 days.
Customs duties and additional taxes may apply to international orders.
We are not responsible for these charges, which are billed by the local customs office.
Since customs policies vary by country, we encourage you to contact your local customs office directly for more information.
If your order should have been delivered but you haven’t received it, please check the following before contacting us:
Check the shipping confirmation email for any errors in the delivery address.
Contact your local post office to see if the package was dropped off there.
Check with your neighbors to see if the package was delivered to them.
If the delivery address is correct and the package was not dropped off at the post office or with a neighbor, please contact us at livraisonlagc@kigumiscale.tech and include your order number.
If an error is found in the delivery address, a replacement order may be sent at your expense, for an amount equal to the original price of the product, including shipping costs.
A tracking link will be emailed to you as soon as your order is shipped.
If you have any questions about tracking or shipping, please contact us at livraisonlagc@kigumiscale.tech
We apologize if the product you received is incorrect or damaged.
To process your request as quickly as possible, please provide us with clear and authentic evidence of the issue you encountered.
This helps us avoid claims based on fabricated evidence or content generated by artificial intelligence.
Please contact us at savlagc@kigumiscale.tech and include:
1 | Clear photographs of the product in question.
2 | Your order number.
3 | Any relevant details regarding your order.
4 | A video of the product, with your first and last name written on a piece of paper placed next to it.
Our customer service team may also contact you via video call to verify the authenticity of the claim and, if applicable, process a refund.
We do not accept returns or exchanges.
However, if there is a problem with your order, please contact us at savlagc@kigumiscale.tech
Refunds are granted only to customers who have received the wrong item or a damaged item.
General Provisions.
All sales made on this website are subject to acceptance of these Terms and Conditions of Sale.
They govern the entire contractual relationship between you and us.
We reserve the right to modify these Terms and Conditions of Sale at any time.
Updated versions will be posted on the website immediately.
We work with a fulfillment company that operates worldwide.
Delivery
Shipping times depend on your location and can be estimated as follows: 3 to 8 days.
Customs duties and taxes
Customs duties and additional taxes may apply to international orders.
We are not responsible for these charges, which are billed by the local customs office.
Since customs policies vary by country, we encourage you to contact your local customs office directly for more information.
Order not received
If your order should have been delivered but you haven’t received it, please check the following before contacting us:
Check the shipping confirmation email for any errors in the delivery address.
Contact your local post office to see if the package was dropped off there.
Check with your neighbors to see if the package was delivered to them.
If the delivery address is correct and the package was not dropped off at the post office or with a neighbor, please contact us at livraisonlagc@kigumiscale.tech and include your order number.
If an error is found in the delivery address, a replacement order may be sent at your expense, for an amount equal to the original price of the product, including shipping costs.
Order Tracking
A tracking link will be emailed to you as soon as your order is shipped.
If you have any questions about tracking or shipping, please contact us at livraisonlagc@kigumiscale.tech
Wrong or damaged products
We apologize if the product you received is incorrect or damaged.
To process your request as quickly as possible, please provide us with clear and authentic evidence of the issue you encountered.
This helps us avoid claims based on fabricated evidence or content generated by artificial intelligence.
Please contact us at savlagc@kigumiscale.tech and include:
1 | Clear photographs of the product in question.
2 | Your order number.
3 | Any relevant details regarding your order.
4 | A video of the product, with your first and last name written on a piece of paper placed next to it.
Our customer service team may also contact you via video call to verify the authenticity of the claim and, if applicable, process a refund.
Returns and Exchanges
We do not accept returns or exchanges.
However, if there is a problem with your order, please contact us at savlagc@kigumiscale.tech
Refunds
Refunds are granted only to customers who have received the wrong item or a damaged item.
General Provisions.
All sales made on this website are subject to acceptance of these Terms and Conditions of Sale.
They govern the entire contractual relationship between you and us.
We reserve the right to modify these Terms and Conditions of Sale at any time.
Updated versions will be posted on the website immediately.
We work with an order processing company that operates worldwide.
Delivery
Shipping times depend on your location and can be estimated as follows: 3 to 8 days.
Customs duties and taxes
Customs duties and additional taxes may apply to international orders.
We are not responsible for these charges, which are billed by the local customs office.
Since customs policies vary by country, we encourage you to contact your local customs office directly for more information.
Order not received
If your order should have been delivered but you haven’t received it, please check the following before contacting us:
Check the shipping confirmation email for any errors in the delivery address.
Contact your local post office to see if the package was dropped off there.
Check with your neighbors to see if the package was delivered to them.
If the delivery address is correct and the package was not dropped off at the post office or with a neighbor, please contact us at livraisonlagc@kigumiscale.tech and include your order number.
If an error is found in the delivery address, a replacement order may be sent at your expense, for an amount equal to the original price of the product, including shipping costs.
Order Tracking
A tracking link will be emailed to you as soon as your order is shipped.
If you have any questions about tracking or shipping, please contact us at livraisonlagc@kigumiscale.tech
Wrong or damaged products
We apologize if the product you received is incorrect or damaged.
To process your request as quickly as possible, please provide us with clear and authentic evidence of the issue you encountered.
This helps us avoid claims based on fabricated evidence or content generated by artificial intelligence.
Please contact us at savlagc@kigumiscale.tech and include:
1 | Clear photographs of the product.
2 | Your order number.
3 | Any relevant details regarding your order.
4 | A video of the product, with your first and last name written on a piece of paper placed next to it.
Our customer service team may also contact you via video call to verify the authenticity of the claim and, if applicable, process a refund.
Returns and Exchanges
We do not accept returns or exchanges.
However, if there is a problem with your order, please contact us at savlagc@kigumiscale.tech
Refunds
Refunds are granted only to customers who have received the wrong item or a damaged item.